Privacy Policy

Who we are

Klaaro ("we", "us") is registered in the United Kingdom and operates as the data controller for personal information collected through this website (klaaro.io). This policy applies to our marketing website only.

What we collect and why

Contact form submissions. When you enquire through our contact form, we collect your name, email address, company name, and any details you include in your message. We use this to respond to your enquiry and communicate with you about our services. Our legal basis is legitimate interests — you've chosen to contact us and we only process what you provide.

Website analytics. We use privacy-focused analytics that does not use cookies, does not track individuals, and does not collect IP addresses or personal identifiers. All data is aggregated and anonymous. Our legal basis is legitimate interests in understanding how our website performs.

Who we share data with

We do not sell or share your personal information for third-party marketing. Your contact form submissions are processed by Tally (tally.so), acting as our data processor. Your data may be transferred outside the UK with appropriate safeguards in place. We may also disclose information if required by law.

How long we keep it

We retain contact form data for as long as reasonably necessary to fulfil the purpose for which it was collected, after which it is securely deleted. Anonymised analytics data is retained indefinitely as it cannot identify individuals.

Your rights

Under UK GDPR, you have rights including access, correction, deletion, and objection regarding your personal data. To exercise any right, contact us via our Contact page. We will respond within one month. If you are unsatisfied with our response, you may complain to the Information Commissioner's Office (ico.org.uk).

Changes

We may update this policy from time to time. Changes will be reflected in the "Last updated" date above.

Contact

For any privacy-related questions, please reach out via our Contact page.